✅ DOs – Best Practices

 

✔ Replace the UV lamp on time
The blue light of a UV lamp is not an indicator of effectiveness. Even if the lamp is still on, its disinfection power decreases over time.

Recommended replacement intervals:

• Mercury lamp (UV2100 & UV4100): once per year (12 months)
• Amalgam lamp (UV6100 & UV10100): every 2 years
• Quartz protection sleeve: every 5 years

➡️ The indicator on the filter head clearly signals when replacement is needed.

 

✔ Install the UV filter correctly

• Always install the UV unit as the last component in your water treatment system
• Install a pre-filter upstream to remove suspended particles that could block UV radiation

 

✔ Use and monitor the time indicator correctly

• At first use, fully press the button on the back of the blue time indicator to release the red liquid
• After one year, the colour will reach the end of the window
• Optimal performance requires a constant room temperature below 22°C

 

✔ For safety reasons, the UV lamp must never be connected to the power supply when it is not fully installed inside the filter. The lamp will only operate once it has been correctly mounted and secured. Always connect the filter to the power supply after complete assembly, then verify proper operation using the test indicator.

✔ Keep the UV steriliser switched on continuously

• The UV unit should remain permanently switched on, even when no water is consumed
• After long periods without water usage (holidays, more than one week), switch the unit off to prevent overheating
• When restarting, let the water run for 1 minute with the UV switched on before use

 

✔ Perform annual shock disinfection of the pipes
To ensure maximum UV efficiency, we recommend a shock disinfection approximately once a year.

Procedure (when filter is upstream of UV):

1. Switch off the UV unit (for TRIO-UV: remove filter cartridge and activated carbon cartridge)
2. Remove the filter element
3. Fill the UV bowl 2–3 times with a half-diluted bleach solution
4. Let the solution flow through all pipes
5. Leave for 30 minutes
6. Flush until smell and taste of bleach disappear
7. Reassemble cartridges (TRIO-UV) and switch UV back on

 

✔ Clean the quartz sleeve when necessary
If the quartz pipe shows lime-scale or dirt:

• Clean it with non-abrasive diluted acid (vinegar, hydrochloric acid or anti-lime solution)
• Never use abrasive products

 

❌ DON’Ts – What to Avoid

✘ Don’t rely on the blue light as a performance indicator
A glowing lamp does not mean effective disinfection.

 

✘ Don’t frequently switch the UV unit on and off
Frequent on/off cycles or operating without water inside the bowl reduces lamp lifetime.

 

✘ Don’t operate the unit outside allowed temperature ranges

• Water temperature must be between 5°C and 50°C
• Below 5°C, there is a risk of equipment damage

 

✘ Don’t exceed the recommended flow rate
Using the UV steriliser above the maximum flow compromises safety and performance.

 

✘ Never expose the UV lamp outside the unit
UVC radiation is dangerous for eyes and skin.
The lamp only operates when correctly connected to the head (bayonet safety system with audible click).

 

✘ Don’t treat unsuitable water
The water must not be:

• Coloured
• Loaded with suspended solids
• High in iron, lime-scale or nitrates

 

🔒 Safety Reminder

• Always disconnect the power supply before working on the unit
• The UV lamp is designed exclusively for its intended use
• Proper installation according to manufacturer guidelines is mandatory

This approach is based on two complementary pillars: the Societal Commitment Charter, which defines the company’s responsible focus areas, and the UAE Professional Certificate, which attests compliance with a strict code of ethics in water treatment.
Together, these two documents form a solid framework guaranteeing transparency, integrity, reliability and performance, serving both water professionals and end users.

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A societal charter built around four fundamental pillars

Cintropur’s Societal Commitment Charter is structured around four core pillars: ethics, responsible purchasing, human resources and the environment.
These guiding principles reflect the company’s determination to integrate societal challenges into all its activities, from product design to customer relations.

1. Ethics: a model code of conduct

Ethics form the foundation of the company’s commitments. Cintropur conducts its activities in full compliance with laws, commercial integrity and professional standards.
This ethical requirement is fully aligned with the UAE’s deontological rules, which prohibit misleading communication, require technical transparency and protect consumers.

2. Responsible purchasing: a sustainable value chain

The company favors partners who share the same societal and environmental values. Supplier selection notably takes into account ethical conduct, regulatory compliance and commitment to contributing to a sustainable value chain.

3. Human capital: diversity, training and well-being

Cintropur places people at the heart of its development.
The CSR Charter reaffirms strong commitments in terms of:

• respect for fundamental human rights,

• promotion of diversity and inclusion,

• skills development,

• health, safety and well-being at work.

These principles are reinforced by UAE requirements regarding staff technical competence, installation quality and the guarantee of reliable service for end users.

4. Environment: acting for sustainable water management

Cintropur integrates environmental considerations from the very design of its solutions.
The company is committed in particular to:

• reducing energy and water consumption,

• limiting emissions related to its activities,

• promoting the use of renewable resources,

• developing the circular economy.

This approach is fully aligned with the sector’s values, where preserving water resources is a central challenge.

A professional certificate ensuring technical rigor and transparency

The Societal Commitment Charter naturally extends into the achievement of the 2025 Professional Certificate, issued by the Professional Chamber for Water Treatment (UAE).

This certificate confirms that the company:

• complies with the UAE code of ethics;

• meets requirements related to technical expertise, references, and human and material resources;

• formally commits in writing to all articles of the User Commitment Charter.

A quality guarantee for water treatment professionals

The UAE Charter notably requires that:

• users receive complete and accurate information about installed equipment;

• only water treatment systems with scientifically proven effectiveness may be marketed;

• commissioning is carried out by qualified personnel;

• a minimum two-year warranty is provided;

• a maintenance contract is offered transparently;

• a troubleshooting service is ensured within a maximum of five working days.

These commitments strengthen the confidence of professionals and project owners working with Cintropur.

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A global, recognized and measurable commitment

The combination of the CSR Charter and the UAE Certificate creates a coherent and credible framework that enables:

• traceability of commitments,

• continuous improvement,

• increased transparency towards customers, partners and users,

• structured internal actions built around a sustainable and responsible vision.

This approach is part of a long-term strategy where technical expertise goes hand in hand with environmental and societal responsibility.

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Conclusion

For Cintropur, engaging in a societal and ethical approach is not an option, but a necessity in a world where resources are precious and water quality determines health, safety and installation performance.
By aligning its Societal Commitment Charter with the UAE Professional Certificate, the company offers water treatment professionals a strong guarantee: that of a reliable, responsible and forward-looking partner.

The objective was to significantly reduce potable water consumption while ensuring reliable water quality for sanitary use.

The rainwater is collected from a non-green flat roof and transferred to a storage tank via a well-installed pump with a capacity of 5 m³/h. Annual consumption reaches approximately 100 m³, with a maximum flow rate of 1 m³/h.

The installed Cintropur filtration system includes:

• NW 500 – 25 µm at the inlet
• After the pump:
  • NW 340 – 50 µm
  • NW 340 – 25 µm
  • NW 500 TE with activated carbon

This multi-stage filtration efficiently removes particles, sediments and odours, making the rainwater perfectly suitable for sanitary applications.
A concrete example of a robust and sustainable rainwater reuse solution with Cintropur.

Key advantages of Cintropur filters

Designed to handle high flow rates from 3.5 to 32 m³/h, Cintropur filters are suitable for both domestic and industrial applications. Connection sizes ranging from ¾” to 3″ allow easy integration into existing systems, while filtration levels from 1 to 300 microns provide maximum flexibility. Maintenance remains simple and cost-effective: the transparent bowl allows immediate visual inspection of the filter sleeve, accumulated particles can be flushed out via an integrated ball valve, and only the filter sleeve needs to be replaced during servicing. With all spare parts available and tool-free access thanks to O-rings, the solution is both economical and environmentally friendly.

 

Looking for a proven filtration setup for your rainwater projects?

👉 Cintropur supports installers with reliable, modular solutions.

Dear Customer, Dear Partner,

As the end of the year approaches, we will be carrying out our annual inventory to close the financial year under the best possible conditions.

Please note that Wednesday, December 17th, will be our last shipping day for 2025.
Orders placed after this date will be registered and dispatched from Wednesday, January 7th, 2026, when our deliveries resume.

We kindly invite you to plan your needs in advance to avoid any stock shortages of CINTROPUR filters during this closure period.

Thank you for your understanding, and we wish you a wonderful holiday season.

Cintropur has been a member of the UAE (the only French professional chamber bringing together all stakeholders in the water treatment sector at point-of-entry and point-of-use) for many years.

During the annual congress, our Managing Director, Eric Simons, explained the ins and outs of rainwater recovery. Did you know that the success of this management depends 90% on external factors outside the home?

Our HR Director Christine Germain also spoke about her experience in CSR (including product life cycle analysis, well-being, and psychosocial risks) to encourage other members to give these aspects the attention they deserve in managing their SMEs.

It was also the occasion to award diplomas to the 9 participants in the UAE training cycle and to congratulate our colleagues Fabrice Koonen (Marketing) and Jimmy Delhez (Quality Control) for their 2nd and 3rd place finishes in the UAE water treatment knowledge competition.

Airwatec particularly shone at this 2025 congress! It’s a true reflection of Cintropur’s ongoing commitment to innovation, responsibility, and excellence in water treatment.

After many years of dedicated service, Henri Mond and Marc Beyens are now entering their well-earned retirement. We extend our heartfelt thanks to both for their outstanding work, unwavering commitment, and significant contributions to the development of Airwatec over the years. Henri Mond will continue to support the company for a transitional period with his technical expertise.

The role of Technical Director is now taken over by Cédric Mond, who succeeds his father Henri Mond and carries forward the company’s technical expertise into the next generation. Marc Beyens’ position will be assumed by Frederik Bouteca. These two appointments reflect both continuity and a fresh momentum in the company’s leadership.

Furthermore, Bruno MICHEL is gradually stepping back from operational activities, while continuing to support Airwatec for several more years thanks to his experience and his commitment to standing alongside the new management team.

The general management of Airwatec SA is still entrusted to Eric Simons. Also joining the leadership team is Frederik Dejaeghere, who assumes the role of Commercial Director for WATER, AIR and ENGINEERING.

Both Frederik Bouteca and Frederik Dejaeghere are from Kortrijk and part of the Austin Active Partners Holding. With strong entrepreneurial spirit and motivation, they bring new energy to the Airwatec SA administrators team and will guide the company towards continued innovation and forward-looking development. While Frederik Dejaeghere will be active in day-to-day operations, Frederik Bouteca will take on a more discreet, financial advisory role behind the scene.

During this negotiation process, special attention has been paid to maintaining the core values that define Airwatec.

Technical excellence, precision, and a deeply human approach remain at the heart of everything we do.

We look to the future with confidence. Together towards new goals!

Members of the AIRWATEC Board of Directors

Eric SIMONS – General Manager

Frederik DEJAEGHERE – Sales Manager

Cédric MOND – Technical Manager

Bruno MICHEL – Engineering Advisor

Frederik BOUTECA

Nathalie VAN IMPE

We’re now on Instagram!
Cintropur is expanding its digital presence – and we’re excited to announce the launch of our official Instagram channel!
Discover our content and stay tuned for everything we will be sharing with you in the future.

Pesticides, pharmaceutical residues, industrial chemicals, heavy metals, nitrates … and even synthetic drugs: today, our water can contain substances that escape most conventional treatment processes. Even at very low concentrations, these substances may have cumulative or synergistic effects on human health over time.

Diffuse pollution – hard to detect

Drinking water contamination doesn’t only come from agriculture or industry. It can also result from domestic use, wastewater discharge, or aging infrastructure.
A striking example was revealed in the latest report from the European Monitoring Centre for Drugs and Drug Addiction. According to the study, levels of synthetic drug residues such as MDMA and methamphetamines have surged in Belgian wastewater. In Brussels, traces of methamphetamines increased 23-fold in ten years, while MDMA residues rose fivefold.
Although these analyses focus on wastewater, they clearly demonstrate how saturated our environment is with new chemical substances – some of which can end up in our water supply.

How to protect yourself? The Cintroclear® solution

In response to these invisible but troubling pollutants, Cintropur offers an effective and sustainable household water purification solution: the Cintroclear® system.
Thanks to its multi-stage filtration technology, Cintroclear® can:

• Trap suspended particles

• Reduce nitrates, which are common in rural water sources

• Remove chemical residues and heavy metals using activated carbon

• Neutralize viruses and bacteria with a 0.03 μm ultrafiltration membrane

• Destroy pathogens with a UV disinfection unit

All this without removing essential minerals or discharging water into the sewer. It’s a practical, eco-friendly solution that’s easy to install in your kitchen.

Prevention is protection

Drinking water pollution is constantly evolving: new molecules, new sources, new risks. Waiting for standards to adapt to every new contaminant is no longer a viable option. With a system like Cintroclear®, you take a proactive step to ensure your family has cleaner, safer water – every day.

Learn more

Discover how the Cintroclear® system works and find the right model for your installation at www.cintropur.com

Premium Material, Smart Design

The CINTROPUR stainless steel sleeve is made from a single layer of AISI 316L stainless steel, available in two levels of filtration fineness: 50 μm and 90 μm. Unlike traditional square-shaped screens, the CINTROPUR sleeve features a unique S-shaped weaving pattern with vertical weft threads, ensuring greater mechanical stability and filtration efficiency.

Key Advantages at a Glance

1. Exceptional Stability:
   The S-shaped weave provides excellent structural integrity, maintaining performance over time even under pressure variations.

2. Maximized Filtration Surface:
   With filtration areas ranging from 530 cm² up to 1288 cm², the sleeve allows for efficient water flow and extended service life.

3. Slower Clogging Rate:
   Thanks to the optimized surface area and weave pattern, dirt accumulation is more evenly distributed—resulting in longer intervals between maintenance.

4. Simplified Cleaning Process:
   The stainless steel construction makes the sleeve easy to clean and ideal for frequent, repeated use.

5. Optional Silver Treatment:
   An optional silver bacteriostatic treatment is available for applications where enhanced hygiene is needed.

Safe and Certified Assembly

Each sleeve is carefully assembled in our workshop using a high-strength, food-grade glue, fully certified by KTW, ACS, KIWA, KOMO, and WRAS. The result is a perfect seal between the raw water and the filtered water, guaranteeing performance and safety.

You can order the stainless steel sleeve as a standalone item (mounted on the cylindrical support with vane and cap), or pre-installed on a complete CINTROPUR filter unit.

Compatibility and Versatility

Our stainless steel sleeve is fully compatible with the following CINTROPUR models:

• NW280

• NW340

• NW400

• NW500

• NW650

• NW800

The Long-Term Choice for Professionals

Whether you’re filtering water in agricultural, industrial, or commercial installations, the CINTROPUR stainless steel sleeve offers a reliable, long-lasting filtration solution that meets the highest standards of quality and hygiene.

A short flashback to two inspiring days at Walibi!
On April 24 and 25, we joined over 2,000 students and teachers from technical and sanitary fields for the Install Tomorrow Experience Day, an initiative by Techlink that shines a light on the next generation of skilled professionals.

At the Cintropur booth, we connected with future talents and ran a hands-on workshop that sparked real curiosity and engagement.

💡 In a world facing both a skills shortage and an energy transition, empowering young minds in technical careers is more crucial than ever.
And if these bright students are any indication — the future looks promising!